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Knowledge base
PerfectPass
Incident Management
4
Incident Overview
Assign an incident
Use RAPIDSCAN to quickly assign an incident to multiple students
Create and manage print slips
Detention Management
2
Assign a detention manually
Reschedule a student detention
Scheduling
1
Global Exclusions
Stations
1
Station Overview
Printing
1
Getting started with printing
Notifications
5
Notifications Overview
Notification Template editor
Add Send a Notification to an Incident
Add a Notification Recipient
Import a recipient list
Reporting
4
Reporting Overview
Add student photo to a report
Copy a canned report
View a report
Data Import
4
How do I find my API key?
Importing Data
Data Import Specifications
Import Student Data and Photos using RapIDutilities
Points
1
Points overview
Administration
2
Add a shortcut to PerfectPass
PerfectPass Licensing (view / release)
PerfectPass Settings
5
Turn on Auto Assign for Detentions
Set the Time Zone
Change Password / Forgot Password?
Change order of Incident list
Limit the number of days Auto Assign will search for an available detention
PerfectPass Mobile
6
Install PerfectPass Mobile for iOS and Android
Login to PerfectPass Mobile
Assign an incident
Reprint pass, warning, and detention slips
Detention Attendance
View all 6
General
FAQ
2
How do I logon to IDMS or RapIDcard Pro?
Sign up for a VDS Helpdesk account
Getting Started
0
Access Verification
PockeTracker RG v3
10
Update PockeTracker Gateway (v3) License
Change Report Viewer database connection
RapIDtrack Gateway Migration
RapIDtrack RG v3 Documentation
PockeTracker Gateway Installation
View all 10
PockeTracker RG v2.0
4
Install PockeTracker RG v2
PockeTracker RG v2.0 Licensing
Register a PockeTracker RG v2 handheld
Backup and Restore PockeTracker RG v2 Settings
Hardware
Mobile Scanners & Sleds (Koamtac, Linea Pro)
0
Cameras
4
Canon EOS T3 Setup
Canon EOS T5 Setup
Canon EOS T6 Setup
Canon EOS T7 Setup
Printers
8
RapIDtrack K-12 - Zebra GK420d / TLP2844 Slip Printer Setup
Zebra MZ220 Mobile Printer
Fix USB device problems that may occur after a PC resumes from sleep or from hibernation
Evolis Primacy - Enable Magnetic Encoding
Pointman Nuvia Card Printer
View all 8
Handheld Computers (Socket SoMo 650/655, Opticon)
6
Socket Somo 655
Honeywell CN75/CN75e Quick Start Guide
How to Reset Honeywell CN75 computer: Warm, Cold, and Clean Boot
How to Connect a Honeywell CN75 to WiFi
How to fix Barcode Scanner No Carriage Return
View all 6
Desktop Card Readers
1
Scan Technology MB2000 Magnetic Stripe Reader
Carding
RapIDcard Pro
12
Quick Find a person
Capture a photo
Print a card
Batch Printing
Add User
View all 12
IDMS
22
Verify Data Mapping
Configuring the IDTech EzWriter IDWA-33XXXX
Field Status Types & Definition
Card Layout Editor Guide
Add Computer Name to Auditlog transactions
View all 22
RapIDcard Elite
5
Configure the RapIDcard Elite Database Connections
Configure the RapIDsecurity Management database connection
Configure the RapIDsecurity database connection in Elite
Update the Elite license key
Elite Licensing
Web View
2
Configure the Elite Web View database connections
Configure the IDMS Web View database connections
CloudPhoto Connect
2
Resend Invite options
Apply License Code
Utilities
RapIDutilities
5
Backup and restore import / export maps
Add a data field to an import map
Create an export
Create 32-bit or 64-bit ODBC connection
Add a data field to an export map
RapIDsecurity
2
Setup RapIDsecurity
Enable RapIDsecurity in IDMS