The Evolis Primacy requires regular maintenance to keep it operating to specification and to maintain the manufacturer's warranty.

Caution: If you do not carry out the cleaning cycle at the required time, the print head warranty will cease to be valid.

Recommended Cleaning - Every ribbon change (250-300 cards)

Routine Printer Cleaning

Routine Printhead Cleaning 

Mandatory Cleaning: Every 1000 cards (or when the cleaning light is illuminated)

Advanced Card Cleaning

Advanced Printhead Cleaning

For detailed cleaning instruction see the Primacy Cleaning Guide PDF attached below.


To order genuine Evolis cleaning supplies and ribbon contact