Printing an ID card consists of a few basic steps:

Open the database

  1. Login to RapIDcard
  2. Open the database (Database > Open)
  3. Choose the .DBL file then click OK

Quick-find the person

  1. Click Quick Find
  2. Enter search terms (ID or first / last name)
  3. Click Next to find the person if more than one result is shown when searching by name

 Change the card design

       Note: This step may not be required

  1. Click Edit
  2. Choose a different CDF from the CDFFILE droplist located under the photo
  3. Click OK, then Yes to confirm saving the change

Print the card

  1. Click Print to print the ID card

Printing Troubleshooting

If the printer is not responding try the following troubleshooting steps.

  • Confirm the printer is powered on and the ready light is illuminated
  • Confirm cards and ribbon are in the printer
  • Confirm the printer is connected to USB or network cable
  • Confirm the printer is online (Devices and Printers / Printers)

We do not recommend deleting jobs from Windows Print Spooler unless you are able to easily re-print them from RapIDcard.