OPTIONAL STEPS FOR LINEA PRO, KOAMTAC, MRD5 SCANNERS

  1. Open PockeTracker
  2. Go to Settings > Hardware
  3. Choose the scanner in the Scanning Hardware droplist
  4. Tap Back
  5. Test the hardware by going to Verify then scanning an ID



Scanner Troubleshooting


Linea Pro

  • Ensure the device is fully charged. Press the button located near the charging port to make sure 4 green lights indicate FULL CHARGE
  • If the device is unresponsive, press the barcode scan button on the right side a couple times to wake it up. This is especially necessary when using the Linea Pro to scan magstripe, as swiping the magstripe does not auto-wake the unit.


MRD5

  • If the unit is unresponsive, power the device off and on.
  • To clear prior Bluetooth pairings, press the button 3 times to reset it and re-pair.